The following is part of paypal legal agreements
"A buyer can file a dispute in PayPal for two reasons: "Item Not Received" or "Significantly Not as Described". Disputes should be filed within 45 days of the initial payment.
If the dispute is escalated to a claim, PayPal will investigate your claim and make the final decision. PayPal will seek to resolve your complaint within 30 days from the date your complaint is filed, however, this timeframe can be extended to accommodate the investigation."
We highly value customer satisfaction. Any problems on the product or our service, welcome communicate with us before file a dispute in PayPal(It has a great impact on our paypal account). We will work with you to solve all the problem. Thank you.
We have lots of regular customers. We are sure you will satisfy with our products & service and be our next regular customer!
Here is our paypal sale record list of these months. Most of the small orders are done through paypal.
Mostly, we use EMS delivery for customers, because carbon bicycle parts are light, but with big size. And EMS delivery cost depends on weight. So, it will be cheaper. It takes 4 to 5 days to arrive.